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Software running very slow

If the software is running very slow, it might be one of the following issues:

  • Dissipation test's graphs have a big impact on performance. If you perform a dissipation test, you might notice the software running less smoothly. If this happens, please be patient and only click the buttons once. The application will run smoothly again once you go back to the data acquisition screen.

  • The gateways consume the machine's memory if they run for too long without restarting the VM. If the software is extremely slow outside of the dissipation screen, please open Task Manager and check the VM's memory stats. If the gateways are consuming too much memory, we recommend restarting the VMs.